FAQ
⭐ Do you offer free shipping worldwide?
Yes. We happily offer free shipping to most countries worldwide, but some areas require additional shipping charges!
⭐ How long will it take for me to receive my product?
All products take 2-4 weeks to arrive. Production time is 5-7 days, and shipping time is 9-15 days.
⭐ What are your payment methods?
We currently accept PayPal and credit cards, and you can contact us for T/T payments.
⭐ What currency is used in the store? Can I pay in other currencies?
All prices are displayed in US dollars, and payments made via PayPal are settled in US dollars. Your bank or credit card provider will automatically convert your subtotal based on the current exchange rate.
⭐ Where are your items shipped from?
Orders are shipped from our warehouses in Asia (Hong Kong and Mainland China). Because we store our products in multiple warehouses, your order may be shipped in separate packages.
⭐ Can I cancel my order after I've placed it?
Orders can be canceled within 1-3 days of placement, but before shipment. Cancellations are subject to PayPal processing fees. Please contact our customer service for assistance.
Custom product orders cancelled during the production process will be subject to the buyer's responsibility for any costs incurred.
⭐How to Place an Order?
Placing an Order:
Add the item to your cart.
You can choose to check out through our website or through PayPal.
If you wish to check out through our website, click the "Checkout" button on the right side of the screen.
If you wish to proceed through PayPal, click the "PayPal" button.
You will be directed to our customer information page. You will be prompted to enter: your email address, name, and address.
If you have a valid discount code, please enter it in the "Coupon Code" field at the top of the screen. Be sure to click the "Apply" button so that the discount can be calculated and applied to your order.
Clicking "Go to PayPal" will take you directly to the PayPal payment page.
After purchase, you will receive a receipt. Please note your "Order Number" and "Email Address" for tracking purposes.